Privacy declaration
Privacy declaration
Last modified: 8/21/2018 Basic principles The terms used in this privacy statement and defined in the General Data Protection Regulation (GDPR) have the meaning assigned to them in the GDPR law. We only use the personal data for the purposes described in this privacy statement (basis). That is lawful and transparent. We express our privacy statement in clear and clear language and do not try to hide information. We are also clear about what data we process and how we do it. That is specific and clear. We only process the personal data that we really need. That is data minimization. We are happy to work with you to ensure that the data we process is always correct and up-to-date. That is the correctness of the data. We do not store the data longer than is necessary to achieve the purposes for which your data is collected. That is the retention period. We never share the personal data with other parties, inside or outside the EU, without good reason. We also ensure proper security of personal data by taking many technical and organizational measures. When we share your personal data with third parties, we explicitly indicate this. {{site_text.companyname}} will only share your personal data with third parties with your permission, if this is necessary for the execution of the agreement or to comply with any legal obligation. We conclude a processing agreement with parties that process your data on our behalf to ensure the same level of security and confidentiality of your data. {{site_text.companyname}} remains responsible for these processing operations. That is for the integrity and security of the data. Personal data that we process Below you will find an overview of the personal data, goals, principles and retention periods that we process per category. We also indicate per category with whom your data is shared. Customer data Personal data and goals: Name and address details (first name, last name, address, postal code, city, country) For the execution of the agreement, billing, identification, maintaining the customer relationship and carrying out direct marketing activities. personal data (e-mail address, telephone number, gender) To communicate with each other, to address you correctly, to provide support, to inform you about changes in products / services, to carry out direct marketing activities. VAT number) To process your payment and for the VAT transfer if your company is located outside {{site_text.vestigingland}}. Basis (legal basis) for the processing: Necessary for the execution of the agreement (click here for more information). The execution of direct marketing activities (we will send you offers of comparable products or services or tips about the purchased products or services) under “legitimate interest” (click here for more information). Retention period: Up to one month after the termination of the agreement (click here for more information). We save your invoices for the legal retention period. Who will your data be shared with: No other party than Hotel Steensel and its employees. Data from website visitors {{site_text.companyname}} uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Changing cookie preferences can be done by following these instructions. In addition to cookies, this website contains one or more web forms in which personal data are processed. Functional cookies Personal data and goals: {{site_text.companyname}} uses cookies purely for functionality. These ensure that the website works properly and that, for example, your choices and preferences are remembered. Basis (legal basis) for the processing: Legitimate interest (click here for more information). Retention period: 1 year With whom your data is shared: We are the only ones who receive this data. Analysis cookies Personal data and goals: When you visit this website we process your (anonymised *) IP address in our statistics to gain insight into the operation of our website and to improve it. * = For this processing we anonymize your IP address before it is processed by the statistics software Google Analytics; as a result, it is no longer personal data. Basis (legal basis) for the processing: Legitimate interest (click here for more information). Retention period: The maximum retention period of the Google Analytics cookies is set by us to 26 months. Who will your data be shared with: With us and Google. We have set the Google Analytics cookies in a privacy-friendly manner in accordance with the 'Privacy-friendly setting of Google Analytics manual' as made available by the Dutch Data Protection Authority. This means for the Google Analytics cookies that {{site_text.companyname}} i) has entered into a processor agreement with Google, ii) masks the last octet of your IP address, iii) has turned off "data sharing" so that Google has obtained the personal data obtained cannot use it for its own purposes (Google can only use it for technical support) and iv) does not use other Google services in combination with the Google unless otherwise indicated in the 'Marketing & tracking cookies' section. For more information, read Google's privacy policy, as well as the specific privacy policy of Google Analytics. Marketing & tracking cookies Personal data and goals: When you visit this website, we and third parties use techniques (including cookies in which your IP address is recorded) by which we recognize you: to match our promotions and content on your interests (personalization); to show you embedded content such as videos (* Vimeo and / or YouTube); to show you social media sharing options and widgets (* Facebook, Twitter, LinkedIn, Google , Pinterest etc.); to make you interesting offers on advertising networks (Facebook, Twitter, LinkedIn, Google, etc.). * = You can pass on your privacy wishes via the websites of these parties. Click on the links in the list above to view the privacy policy of the relevant party. Basis (legal basis) for the processing: Your consent (click here for more information). On your first visit to our website we have already informed you about these cookies via our cookie notification: This website uses functional and analysis cookies for an optimal user experience. {{site_text.companyname}} and third parties place marketing and tracking cookies so that we can recognize you. View our privacy statement for more information. By closing this notification, or by continuing to use our website, we know that you consent to this. You can change your cookie preferences by following these instructions. You can withdraw your consent by following these instructions. Retention period: As long as we have your permission. Who will your data be shared with: Third party cookies are also placed via our website. The privacy and cookie policy of the relevant party applies to the use of cookies by other parties. If you disclose your information to other third parties or other sites on the Internet, different rules may apply to their use or disclosure of the information you have provided to them. Therefore, we encourage you to read the privacy and cookie policies of all third parties to whom you provide information. Please note that their policies can change regularly. {{site_text.companyname}} has no influence on that. If applicable, we have concluded a processing agreement with a party, for example when we share your personal data as a result of an advertising campaign. Web forms Personal data and goals: For example, you can contact us via a web form. Each web form has one clear purpose and if a form contains an additional purpose (for example, subscribing to the newsletter) we will ask for additional permission. By filling in the form, you give us permission to process the requested personal data. For this we mainly use name and address details, the telephone number and an email address. Basis (legal basis) for the processing: Consent given by filling in the form or ticking the consent for an additional purpose (click here for more information). You can withdraw your consent by submitting it via the appropriate web form or by sending an email to info@hotelsteensel.nl. Retention period: We keep the data until we are sure that you are satisfied with our response. If the contact leads to an assignment, we will keep the data for a maximum of one month after the termination of the agreement (click here for more information). We save your invoices for the legal retention period. Who will your data be shared with: With us and GraagGoedOnline.nl BV, our online supplier. We have concluded a processing agreement with GraagGoedOnline.nl BV (click here for more information). Special and / or sensitive personal data that we process Our website and / or service does not intend to collect data about visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@hotelsteensel.nl and we will delete this information. Automated decision-making {{site_text.companyname}} does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of {{site_text.companyname}}). View, adjust or delete data You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by {{site_text.companyname}} and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@hotelsteensel.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. {{site_text.companyname}} would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. If you have a complaint about how we or our sub-processors handle your personal data, we ask that you discuss it with us first so that we can see if we can resolve or adjust it to your satisfaction. If we cannot get to that point, you can always file a complaint with the supervisor. How we protect personal data {{site_text.companyname}} takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at info@hotelsteensel.nl. Both we and our suppliers (processors) will endeavor to take appropriate technical and organizational measures with regard to the security of personal data. We do not guarantee that the security will be effective in all circumstances. We will endeavor to ensure that the security meets a level that is not unreasonable in view of the state of the art, the sensitivity of the Personal Data and the costs associated with the security. Changes to this Privacy Statement {{site_text.companyname}} reserves the right to make changes to this Privacy Statement. Changes will be posted on this website. Therefore, check this privacy statement regularly, so that you are aware of any changes. The latest version is listed in the "Last modified" section. Your continued use of our website after the last change means that you acknowledge, approve, and agree to the change (s) to this privacy statement.